Helen will spend 1½ hours with you during your first one-on-one session. She will go over your health and family history, review the intake form you will complete prior to your visit and any additional medical records or lab results. The intake form includes information on your habits, diet, and medications and supplements you are taking. A Chinese Medicine assessment will also be taken; this includes pulse and tongue diagnosis and particular questions specific to your condition.
If the 1½ hour visit is too difficult to schedule, we can schedule your initial intake over 2 one-hour sessions. Acupuncture treatment is usually incorporated during the first 1½ hour session, but not with the first hour-long session. You will leave with an initial set of recommendations you can begin to incorporate into your daily routine.
For those who decide to come to Group Acupuncture (not currently offered) to experience acupuncture for the first time or to meet Helen, please make sure you allow at least one hour. If you decide to see Helen for a more comprehensive initial one-on-one session after experiencing Group Acupuncture, you will receive a $10 discount. Learn more about Group Acupuncture...
Before Your Treatment
At least 24 hours before your visit, please do not brush your tongue when you brush your teeth. The color and texture of the tongue coating are important diagnostic clues in Chinese medicine. If you habitually brush your tongue to prevent bad breath, discuss this with your practitioner. Persistent bad breath may be a sign of stomach imbalance, and may be an important fact for Helen to know.
Have a little food in your stomach. It’s best not to have acupuncture on an empty stomach. Also, refrain from using drugs or alcohol for at least several hours before a treatment.
Wear loose clothing. Loose fitting clothing allows you greater comfort during the treatment and easier access to acupuncture points.
Avoid vigorous activity. Two hours before an acupuncture treatment, avoid vigorous activity. Your body will not be in its “natural state” shortly after vigorous activity and your pulse and tongue diagnosis will be affected.
After Your Treatment
After your treatment, relax for a few minutes. Some patients feel a sense of euphoria after receiving acupuncture. If you feel a little “spacey,” sit quietly for a few minutes until you feel normal. Sipping some warm water or tea may help.
In the hours after a treatment, your body is still going through a physiological rebalancing process. To maximize the treatment effect, avoid vigorous exercise, hot tubs, and drugs or alcohol for several hours.
You may feel more tired than usual after you've experienced the first treatment or haven't had a treatment in a long time. Allow 24-72 hours for your treatment to settle in.
Payment is due at the time of service. Payments may be made with cash, check made out to Helen Ye, Visa, MasterCard, Discover or American Express. A $25 fee is charged for returned checks.
Although Helen Ye does not accept insurance, some insurance companies provide reimbursements. Please check with your insurance company regarding their coverage and reimbursements policies.
Flexible/Healthcare spending accounts cover acupuncture. Save your invoices and submit per your administrator’s instructions for reimbursement.
Clients must provide two calendar days notice to either cancel or reschedule an appointment.
If less than two days notice is provided, clients will be charged 100% of the full fee for the appointment.
We require that all patients have a current credit card on file to use for billing “late cancellation” fees.
Please call (415) 821-1525 to leave your return phone number and a message with notice of cancellation or to reschedule.
Please download, print and complete the following forms prior to your visit and bring them with you.
1. Patient Information Form [PDF] »
2. Intake Form [PDF] »
3. HIPAA Consent Form [PDF] »
4. Patient Privacy Practice Notice [PDF] »